Job Description
JOB DESCRIPTION
Job Title : Import Operations Agent
Location : Rockville Centre
Reports to : Import Manager
Job Summary:
The successful Import Agent is responsible for processing documentation required by US Customs and Border Protection for entry of goods into the US on behalf of importers and providing excellent customer service through clear communication from origin to destination. This position involves managing and coordinating the importation of goods, ensuring compliance with regulations, tracking shipments, and communicating with suppliers and customs brokers.
Key Activities:
Technical Experience:
· Basic knowledge of INCO terms
· Basic Knowledge of Harmonized Tariff Schedule, Customs regulations, and other government agency requirements
Behavioural Competencies:
• Procedure and SOP writing skills and ability to work within these.
• Customer service driven
• Result-oriented and driven to achieve goals and meet targets
• Profitability, result-oriented and always looking for improvement in our processes
• Team oriented
• Negotiation Skills
• Willingness to work flexible hours as the business requires
Self-motivation and drive to succeed.
Company DescriptionFreight Forwarder and Customs Broker
Freight Forwarder and Customs Broker
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