Data Entry Supervisor Job at Guardian Pharmacy, Boca Raton, FL

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  • Guardian Pharmacy
  • Boca Raton, FL

Job Description

Guardian Pharmacy of Southeast Florida

With one of the nation's largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.

Guardian Pharmacy of Southeast Florida, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Boca Raton, Florida.

Why Guardian Pharmacy of Southeast Florida? We're reimagining medication management and transforming care.

Who We Are and What We're About:

Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.

We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.

Schedule: M-F 9:00am-5:30pm

This role will be performed onsite at a closed-door pharmacy in Boca Raton, FL. All patient interactions will be over the phone.

Comprehensive training provided side by side with training team.

Must be comfortable working in a high-volume environment.

We offer full time benefits including health, vision, dental and matching 401k options.

Attributes Required:

Work Ethic/Integrity must possess intrinsic drive to excel coupled with values in line with company philosophy

Leadership ability to lead project teams to deadlines, while maintaining strong team orientation

Relational ability to build relationships with business unit management and become "trusted advisor"

Strategy and Planning ability to think ahead, plan and manage time efficiently

Problem Solving ability to analyze causes and solve problems at both a strategic and functional level

Team Oriented ability to work effectively and collaboratively with all team members

Essential Job Functions:

Ensure high service standards are met for both internal and external customers

Work closely with the leadership team to maintain a culture of engagement and opportunity and cultivate a mindset of continuous improvement among all team members

Hire, manage, train, evaluate, coach, and schedule Data Entry Technician staff to ensure adequate coverage for workflow; manage performance to achieve objectives of department

Assign work volume appropriate to each Data Entry tech's duties and monitor both productivity and accuracy

Manage, monitor, and redirect resources for data entry workflow as needed

Serve as subject matter expert for QS1 and Docutrack in order to provide assistance and analysis to department

Work with leadership team to help streamline new facility setup and onboarding

Ensure that all workflow guidelines are followed by staff and contractual deadlines are met; work collaboratively with account management team

Continuously review and evaluate current system and workflow processes for enhancements/upgrades that will best support changing needs and projected growth of operations.

Work collaboratively with other supervisors/functional areas to keep work flowing smoothly and efficiently

In coordination with Director of Operations, develop/conduct regularly scheduled performance evaluations.

Lead by example in all areas of role and model the non-negotiable attributes: positive attitude, dependability, commitment, productivity, efficiency and exemplary customer service

Other essential functions and duties may be assigned as needed

Education and/or Certifications:

High School Diploma or GED required; Bachelor's Degree in related field preferred

Pharmacy Technician license/certification/registration (per state requirements); National Certification preferred (PTCB)

Skills and Qualifications:

5+ years of related experience (advanced degree may substitute for experience)

Advanced computer skills; pharmacy operations system experience required

Ability to work independently and deliver to deadlines

Ability to solve problems with minimal direction

Great attention to detail and accuracy

Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines

Quality minded; motivated to seek out errors, inquire about inaccuracies and resolve as appropriate

Work Environment:

Ability to work flexible hours

What We Offer:

Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, "Treat others as you would like to be treated."

Compensation & Financial

Competitive pay

401(k) with company match

Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only)

Medical, Dental and Vision

Health Savings Accounts and Flexible Spending Accounts

Company-paid Basic Life and Accidental Death & Dismemberment

Company-paid Long-Term Disability and optional Short-Term Disability

Voluntary Employee and Dependent Life, Accident and Critical Illness

Dependent Care Flexible Spending Accounts

Wellbeing

Employee Assistance Program (EAP)

Guardian Angels (Employee assistance fund)

Time Off

Paid holidays and sick days

Generous vacation benefits based on years of service

The Guardian Difference

Our clients require pharmacy services that aren't "cookie cutter." That's why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients' needs.

Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location.

Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today's dynamic business environment.

At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce.

Join us to discover what your best work truly looks like.

Job Tags

Full time, Temporary work, Work at office, Flexible hours,

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