Job Description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community.

Job Description

Ready to be the superhero of hospitality? We're on the lookout for a charismatic Concierge to join our dream team in Victor, United States. As our resident wizard of wonder, you'll cast spells of exceptional service and sprinkle magic dust on every guest interaction!

• Be the human sunshine machine, greeting guests with a smile so bright it could power a small city
• Transform into a walking, talking Victor encyclopedia, dishing out local hot spots faster than you can say "tourist attraction"
• Play travel genie, granting wishes for reservations and transportation with a snap of your fingers (or a click of your mouse)
• Become the master of the phone-email-message juggling act, keeping all those communication balls in the air with grace and pizzazz
• Channel your inner Santa Claus, managing the workshop of package deliveries with jolly efficiency
• Don your superhero cape as the guardian of the building, keeping a watchful eye on security systems and leaping into action at the first sign of trouble
• Be the Sherlock Holmes of guest interactions, meticulously recording every clue... er, detail of requests and concerns
• Join forces with other departments in an Avengers-style teamup to deliver seamless, out-of-this-world service
• Tackle work orders and incident reports like a pro gamer crushing through bonus levels
• Uphold the gold standard of customer service, polishing your halo to a high shine at all times
• Earn your treasure chest of $15.50 - $17.00 per hour for your heroic efforts!

Qualifications

• Superhuman communication skills with the power to speak fluent English (bonus points for mastering the art of mime!)
• A customer service orientation so strong, you could charm the socks off a mannequin
• Tech-savvy wizard status with Microsoft Office Suite (Outlook, Excel, Word) - ability to create spreadsheet magic a must!
• Multitasking skills that would make an octopus jealous, thriving in our fast-paced hospitality circus
• Eagle-eye for details and organizational skills that would make {NAME} weep with joy
• Problem-solving superpowers that could untangle even the most knotted headphones
• Team player attitude so positive, you could make grumpy cat smile
• Local area knowledge that rivals Google Maps - be the human GPS of {NAME} and beyond!
• Previous experience in hospitality, customer service, or related field (time as a superhero sidekick counts too!)
• High school diploma or equivalent; bonus points for hospitality management certifications (or a degree from Hogwarts)
• Flexibility to work various shifts, including weekends and holidays, because let's face it - fun never sleeps!
• Per diem position - Available for Monday day shift adventures from 8:00 AM - 4:30 PM (cape and tights optional, but encouraged)

Additional Information

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.

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