Job Description

Key Responsibilities:Communication and Reception Handling:Deliver excellent, friendly in person guest service at the Concord location reception desk. Greet visitors and provide assistance in a courteous and professional manner.Handle inquiries and provide information to congregation and visitors.Manage incoming phone calls, emails, texts, requests for training and help from ministry volunteers and leads, prioritizing and responding appropriately.Maintain confidentiality and handle sensitive information with discretion.Maintain organization and cleanliness of lobby area.Calendar Management:Maintain and manage the pastor's calendar, scheduling appointments and events as needed.Coordinate meetings and conference calls, and ministry events ensuring efficient use of time.Administrative Support:Prepare and edit documents, reports, and presentations using Microsoft Word and Excel, Follow and maintain detailed flow of work on used/shared softwarePlan ahead and prepare/purchase materials for ministry events, meetings and classes. Assist with special projects and research tasks as assigned at multiple locations.Ability to become a certified finger printer. Ministry Organization:Coordinate ministry calendar, volunteers and supplies at multiple locations.Coordinate and schedule appointments, meetings, and events for the pastor and volunteer leaders..Assist with event planning and logistics as required.Bilingual Skills (Spanish):Ability to communicate effectively in Spanish is a plus.
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The Bay Church

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